Privacy Policy

Last updated: May 2026

Energize (UK) Limited ("Energize UK", "we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK GDPR.

1. Who we are

Energize (UK) Limited is a company registered in England and Wales (Company No. 08256452, VAT No. 150220666). Our registered address is 98 London Road, Bognor Regis, PO21 1DD. Our trading address is Unit 8 East Horton Business Park, Knowle Lane, Eastleigh, SO50 7DZ. You can contact us at info@energize.uk.com or 01329 800680.

2. What data we collect

We may collect the following personal data when you use our website or contact us:

• Name, email address, and telephone number (via our enquiry form)
• Details about your property and energy requirements (where provided)
• Technical data such as your IP address, browser type, and pages visited (via cookies and analytics)

3. How we use your data

We use your personal data to:

• Respond to your enquiry and provide quotes for our services
• Send you relevant information about our products and services where you have consented
• Improve our website and services using anonymised analytics data
• Comply with legal and regulatory obligations

4. Legal basis for processing

We process your data on the basis of:

• Legitimate interests — to respond to enquiries and provide quotes
• Consent — for marketing communications and non-essential cookies
• Legal obligation — where required by law

5. Third parties

We use the following third-party services to process your data:

• Formspree — our website enquiry form is processed by Formspree, Inc. Submitted data is transmitted securely and forwarded to us by email. See Formspree's privacy policy.
• ActiveCampaign — our CRM and email platform, used to store and manage customer data. Data is stored on servers in the USA under standard contractual clauses.
• Spruce — used to process heat pump enquiries and estimates.
• Google Ads & Analytics — we use Google's tracking tag (gtag.js) to measure ad performance and website usage, including conversion events such as form submissions and phone call clicks. Google may use cookies to serve relevant ads. See Google's privacy policy.
• Google Fonts — loaded from Google's servers to display fonts. Google may log your IP address.

We do not sell your personal data to any third party.

6. Cookies

Our website uses cookies to remember your preferences and analyse site traffic. You can accept or decline non-essential cookies using the banner shown on your first visit. Essential cookies required for the site to function cannot be disabled.

7. Data retention

We retain enquiry and contact data for up to 3 years, or until you request deletion. Analytics data is retained in anonymised form indefinitely.

8. Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, contact us at info@energize.uk.com.

9. Changes to this policy

We may update this privacy policy from time to time. The current version will always be available on this page.